HARRIS Hotel & Conventions Bundaran Satelit Surabaya ★★★★

Kamar cukup bersih, nyaman. Ac dingin.

Kamar mandi Dan toilet terpisah

Excellent, mudah dijangkau

Tidak ada

All is perfect

All is perfect

Good location, great breakfast, comfortable room

Location near to exit and entrance toll

Breakfast menu was standart, service for breakfast was bad. They serve all u can eat for breakfast, but they not refill the food. We breakfast around 7-8am there is little food left.

Cleanness

The price is relatively reasonable for a four star hotel which has a very strategic location in West Surabaya (close to shopping malls, food district and direct access to the highway to the airport). They provide also a large indoor parking area for both cars and motorcycles. The staffs especially at the reception are very helpful and attentive. They even helped me to find the nearest shops when I needed to buy some stuffs.

When we checked in, the room was just okay but the next day the room was not properly cleaned. After I noticed the staff, they cleaned it up immediately and I was a happy guest again.

Pool and the view of course the food + friendly people of Surabaya.

Room clean and staff nice.

Cotton bud should request not ready at room

everything

nil

The breakfast was good, with a generous selection of foods, although there could have been a bit more selection of cheeses and sausage options. Bread and pastries were fresh and the coffee was great! The inclusion of traditional Indonesian breakfast dishes was nice. Check in and check out were smooth, getting rides from the hotel was easy and the staff were extremely helpful. The bed was comfortable and the linen clean. Cleaning service was excellent and detailed. The door lock was malfunctioning when I arrived, and the in-room fridge was also not working. However I must compliment the staff on a very prompt and fast response, the issues were resolved within minutes of bringing it to their attention. The desk staff were friendly, courteous and efficient - well done!

There are no eateries within easy walking distance and access to convenience stores for the traveller is limited. Some taxi drivers have difficulty with access to the lobby which is located two levels above ground, however these are minor concerns for an otherwise good hotel!

Tutto

Unico neo, la piscina non è riscaldata e con il vento forte e quasi impossibile usarla, comunque struttura da 10